FrequentlyAsked Questions
Have questions? We’ve got answers! Explore our FAQs to find quick solutions and helpful insights about staying at Distilled Retreats.
- How do I check availability and book my stay?
Availability for our cottages can be checked directly through our Airbnb listings. All bookings are made securely through Airbnb to ensure a smooth reservation process. Simply search for our property by name or follow the direct link provided on our website.
- Are the cottages suitable for families with children?
Yes, our cottages are family-friendly! We welcome guests of all ages and provide amenities that cater to families. Please let us know if you require any specific accommodations, such as high chairs or cribs, during your stay.
- What is the maximum occupancy for each cottage?
No. 10 Park Street comfortably accommodates up to 6 guests across 3 bedrooms, while Merland Cottage is perfect for up to 4 guests in 2 bedrooms. Please refer to our listings for detailed room configurations.
- Can I cancel or modify my booking?
Cancellation and modification policies are outlined on our Airbnb listing. We strive to be as flexible as possible, but we recommend reviewing these policies prior to booking to understand the terms.
- Is Wifi available in the cottages?
Yes, both cottages are equipped with free Wi-Fi for guests. Login details will be provided upon check-in, ensuring you stay connected throughout your visit.
- Are there any restaurants or shops nearby?
Our cottages are centrally located in Stow-on-the-Wold, offering easy access to a variety of shops, restaurants, and pubs within walking distance. We welcome you to browse our Things To Do page for recommendations.
- Is parking available at the cottages?
Limited parking is available for guests. No. 10 Park Street has nearby street parking, while Merland Cottage offers a dedicated parking spot. Specific parking instructions are provided prior to arrival.
- Are pets allowed in the cottages?
Pets are considered at Merland Cottage with prior approval and may be subject to additional fees. Unfortunately, No. 10 Park Street cannot accommodate pets at this time. Please contact us for more information on our pet policy.
- What should I do if I encounter any issues during my stay?
We’re committed to ensuring a delightful stay. Should any issues arise, please contact us immediately through the contact information provided at check-in. Our local host is always on hand to assist.
- What are the check-in and check-out times?
Check-in is available from 3:00 PM, and check-out is by 10:00 AM. If you require early check-in or late check-out, please let us know in advance, and we’ll do our best to accommodate your needs subject to availability.
